Privacy Policy

Effective Date: January 1, 2025

Royal Reef Media (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.royalreefmedia.com (the “Website”) or use our services.

By accessing or using our Website, you consent to the terms outlined in this Policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily submit, including:

• Name

• Email address

• Phone number

• Business name

• Service inquiries

• Any other information you choose to provide

This typically occurs through contact forms, consultation requests, newsletter sign-ups, or direct communication.

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Referring/exit URLs

• Time spent on pages

• Clickstream data

We may use cookies, pixels, and tracking tools such as Google Analytics to gather this information.

2. How We Use Your Information

2.1 To Provide and Improve Services

We use your information to:

• Respond to inquiries

• Provide requested services

• Communicate project updates

• Deliver digital marketing services

• Improve Website functionality and user experience

2.2 Marketing and Communications

With your consent, we may:

• Send service updates

• Provide promotional content

• Deliver relevant SEO/LLM SEO/Google Ads insights

You may opt out at any time using the “unsubscribe” link in our emails.

2.3 Analytics and Performance

We analyze user behavior to:

• Improve Website performance

• Understand traffic sources

• Enhance service offerings

• Optimize ad campaigns and user experience

3. Sharing of Information

3.1 Service Providers

We may share your information with trusted vendors who assist with:

• Website hosting

• Analytics

• Email marketing

• Payment processing

• CRM systems

These providers may only use your data as necessary to perform their services.

3.2 Legal Requirements

We may disclose your information if required to:

• Comply with laws or legal processes

• Protect our rights

• Respond to court orders or subpoenas

3.3 Business Transfers

In the event of acquisition, merger, or sale of assets, your data may be transferred to the new entity as part of the business transition.

4. Data Retention

We retain personal information only as long as necessary for business, legal, or contractual purposes. When data is no longer needed, we securely delete or anonymize it.

5. Cookies & Tracking Technologies

We use:

• Cookies

• Pixels

• Google Analytics

• Advertising tags

• Third-party tracking tools

You may control or disable cookies via your browser settings. Note: disabling cookies may impact your user experience.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion of your data

• Restrict or object to data processing

• Opt out of marketing communications

• Request a copy of your data (data portability)

California Residents (CCPA)

You may have additional rights, including:

• The right to know what data is collected

• The right to request deletion

• The right to opt out of data selling/sharing (we do not sell personal data)

EU/EEA Residents (GDPR)

You may exercise rights including:

• The right to be forgotten

• The right to object to processing

• The right to restrict processing

• The right to lodge a complaint with your data protection authority

To exercise any rights, contact us at hello@royalreefmedia.com.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Websites

Our Website may contain links to third-party sites. We are not responsible for their content, privacy practices, or policies.
We encourage you to review their privacy statements before providing any information.

9. Children’s Privacy

Our Website and services are not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children.
If we discover that a child under 13 has provided data, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Revisions will be posted with an updated Effective Date.
Your continued use of the Website constitutes acceptance of the changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Royal Reef Media
📧 Email: hello@royalreefmedia.com
🌐 Website: www.royalreefmedia.com