Privacy Policy

Royal Reef Media Privacy Policy

Last Updated: August 4, 2026

Royal Reef Media LLC (“Royal Reef Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, communicate with us, purchase services, or otherwise interact with Royal Reef Media.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Business or company name

• Website URL

• Mailing or business address

• Information about your business and marketing needs

• Project or service information

• Communications, messages, and support requests

• Billing and transaction information

Payment information may be processed directly by third-party payment processors such as Stripe. Royal Reef Media does not necessarily store your complete credit or debit card information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Time spent on pages

• Approximate geographic location

• Website interactions

• Cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

Provide Our Services

• Respond to inquiries

• Provide digital marketing services

• Manage client accounts and projects

• Perform SEO and local SEO services

• Manage Google Business Profiles

• Provide reporting and analytics

• Communicate about projects, deliverables, and services

• Provide customer support

Operate Our Business

• Process payments and manage billing

• Schedule meetings

• Maintain client records

• Improve our website and services

• Analyze website traffic and performance

• Manage our CRM and business systems

• Maintain security and prevent misuse

Marketing and Communications

We may use your contact information to:

• Respond to sales inquiries

• Follow up regarding requested information

• Send service-related communications

• Send newsletters, marketing emails, or business updates

• Provide information about Royal Reef Media services

You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the message or contacting us directly.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website and to improve our marketing.

These technologies may collect information such as:

• Pages viewed

• Referral sources

• Website interactions

• Device and browser information

• Advertising interactions

• Session and usage information

We may use essential, analytics, functional, and marketing cookies.

You can manage cookies through your browser settings and, where available, through our website’s cookie consent tools.

Disabling certain cookies may affect website functionality.

4. Analytics and Advertising

We may use third-party analytics and advertising platforms to understand website usage, measure marketing performance, and improve our advertising.

These may include services provided by companies such as:

• Google

• Meta

• Microsoft

• Website analytics providers

• CRM and marketing automation providers

These third parties may use cookies or similar technologies in accordance with their own privacy policies.

5. How We Share Information

We do not sell personal information in the traditional sense of exchanging personal information for money.

We may share information with third parties that help us operate our business and provide services.

Service Providers

These may include providers of:

• Website hosting

• Cloud storage

• Payment processing

• CRM software

• Email services

• Scheduling tools

• Analytics

• Advertising

• Project management

• Reporting

• Automation

• Security

• Accounting and invoicing

These providers may access information only as reasonably necessary to provide their services to us.

Business and Marketing Platforms

Where necessary to provide services or operate our business, information may also be shared with search engines, advertising platforms, directories, social media platforms, or marketing technology providers.

Legal Requirements

We may disclose information if reasonably necessary to:

• Comply with applicable law

• Respond to a court order, subpoena, or government request

• Protect our legal rights

• Investigate fraud or security issues

• Protect Royal Reef Media, our clients, or others

Business Transfers

If Royal Reef Media is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

6. Payment Processing

Payments may be processed through third-party payment processors such as Stripe.

When you submit payment information, that information may be collected and processed directly by the payment provider according to its own privacy practices.

Royal Reef Media may receive transaction-related information such as your name, billing details, transaction amount, payment status, and limited payment method information.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

These measures may include:

• SSL encryption

• Password-protected systems

• Access controls

• Secure third-party service providers

• Account authentication

• Regular software and system maintenance

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Maintain business records

• Process transactions

• Comply with legal and accounting obligations

• Resolve disputes

• Enforce agreements

• Protect legitimate business interests

When information is no longer reasonably necessary, we may delete, anonymize, or securely retain it as required by applicable law.

9. California Privacy Rights

California residents may have certain privacy rights under applicable California law.

Depending on the circumstances and applicable legal requirements, these rights may include the right to:

• Request information about personal information we collect

• Request access to personal information

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request information about how personal information is disclosed

• Opt out of certain uses or sharing of personal information where applicable

• Limit certain uses of sensitive personal information where applicable

• Not receive discriminatory treatment for exercising applicable privacy rights

Certain rights may be subject to exceptions permitted by law.

To submit a privacy request, contact us using the information provided below.

We may need to verify your identity before fulfilling a request.

10. Do Not Sell or Share My Personal Information

Royal Reef Media does not sell personal information for monetary payment.

Certain analytics or advertising technologies may constitute “sharing” of personal information under some privacy laws depending on how they are used.

Where legally required, California residents may request to opt out of such sharing by contacting us or using any available cookie or privacy controls on our website.

11. Sensitive and Healthcare Information

Royal Reef Media is a marketing agency and does not seek to collect patient medical records or protected health information through our general website.

Please do not submit medical records, patient information, Social Security numbers, passwords, or other highly sensitive information through standard website forms.

Our clients may operate in healthcare and wellness industries, but Royal Reef Media’s standard website and marketing activities are not intended to collect patient healthcare information on behalf of website visitors.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Royal Reef Media is not responsible for the privacy practices, security, or content of those third-party websites.

We encourage you to review the privacy policies of any external website before providing personal information.

13. Children’s Privacy

Royal Reef Media’s website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.

14. Email and Marketing Communications

If you receive marketing communications from Royal Reef Media, you may unsubscribe at any time by:

• Clicking the unsubscribe link in an email, or

• Contacting us directly

You may still receive transactional or service-related communications when necessary to administer an active account or engagement.

15. International Processing

Some of our service providers may process or store information outside of California or the United States.

By interacting with Royal Reef Media, you acknowledge that information may be processed in locations where our service providers operate, subject to applicable privacy and security requirements.

16. Changes to This Privacy Policy

Royal Reef Media may update this Privacy Policy periodically to reflect changes in our business, technology, services, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

Material changes may also be communicated through additional notice where appropriate.

17. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

Royal Reef Media LLC
Orange County, California

Email: hello@royalreefmedia.com
Website: www.royalreefmedia.com

18. Your Privacy Choices

You may contact Royal Reef Media at any time regarding:

• Accessing your personal information

• Correcting information

• Requesting deletion

• Unsubscribing from marketing communications

• Questions about cookies or tracking

• California privacy requests

• Other privacy-related concerns

We will respond to applicable privacy requests in accordance with applicable law.